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Subject Matter Expert
Abdul Thingna
Travel Tech & Commercial Strategist
Location
Mumbai, India
About Abdul
Abdul Thingna is a travel and hospitality leader with over 28 years of experience across hotel operations, revenue management, travel technology, hotel distribution, strategic partnerships, and commercial leadership. He most recently served as Vice President – Hotels & Holidays at TripJack, where he led the complete Hotels & Holidays business with responsibility for P&L, commercial strategy, hotel supply, operations, product development, marketing, and business expansion.
Throughout his career, Abdul has successfully built scalable hospitality businesses by combining commercial discipline, supplier ecosystem development, technology-driven distribution strategies, and customer-centric innovation. He specializes in helping travel and hospitality businesses optimize hotel distribution, improve marketplace performance, strengthen supplier relationships, and drive sustainable revenue growth across India, Southeast Asia, and international markets.
Professional Experience
Abdul's career spans nearly three decades across luxury hotels, online travel agencies (OTAs), hospitality technology companies, and entrepreneurial ventures, giving him a comprehensive understanding of both hotel operations and travel commerce.
He began his hospitality career with Taj Hotels, managing front office operations and concierge services before moving to the United States, where he held revenue management leadership roles with The Westin Philadelphia and Starwood Hotels & Resorts. Returning to Asia, he led regional hotel distribution and strategic partnerships at Travelocity (now part of Expedia), overseeing expansion across South Asia and Southeast Asia.
He later served as Vice President – Hotels at Yatra, where he transformed the company's hotel supply network and fulfillment operations. Abdul subsequently led hotel businesses at Goomo, co-founded WorkEasy LLP, and advised several travel technology startups. He then joined TripJack, where he drove business growth, commercial strategy, and marketplace expansion for the Hotels & Holidays division.
Key Achievements
- Former Vice President – Hotels & Holidays at TripJack, having led end-to-end P&L, commercial strategy, hotel supply, operations, marketing, and business expansion.
- Scaled TripJack's Hotels business revenue by 9.8X, significantly improving overall commercial performance.
- Expanded direct hotel supply by 500% and increased strategic hotel partnerships by 3X.
- Successfully launched Holidays and Cruise businesses, creating new revenue streams for TripJack.
- Introduced industry-first Check-in Guarantee and Best Rate Guarantee programs to improve customer trust and satisfaction.
- Reduced hotel check-in denials by 75% and improved booking confirmation turnaround time by 85% through operational excellence initiatives.
- Co-founded WorkEasy LLP, India's first dedicated co-working space aggregation platform.
- Former Vice President – Hotels at Yatra, where he expanded direct hotel inventory from 15,000 to 52,000 properties within 18 months.
- Former Regional Director – Southeast Asia at Travelocity (Expedia Group), leading hotel distribution and strategic partnerships across South Asia and Southeast Asia.
- Established strategic partnerships with global hotel brands including Marriott, Hilton, Accor, IHG, Taj Hotels, and Shangri-La.
- Served in revenue management leadership roles at Taj Hotels, Starwood Hotels & Resorts, and The Westin Philadelphia.
How they are associated
Abdul brings a unique combination of hotel operations expertise, revenue management, OTA leadership, distribution strategy, and travel technology experience that enables hospitality professionals to develop commercially sustainable businesses.
Having worked across luxury hotel brands, global OTAs, travel technology platforms, and marketplace businesses, he understands how hotels can strengthen supplier relationships, improve distribution efficiency, optimize pricing, and create scalable commercial models. His practical experience in hotel contracting, revenue optimization, supplier ecosystem development, and marketplace expansion allows hotel owners, commercial leaders, and revenue managers to implement proven strategies that drive profitability, operational excellence, and long-term business growth.