Back to Our People
Subject Matter Expert
Medha Tiwari
Head Strategy and Marketing
Location
Delhi
About Medha
Medha Tiwari is a hospitality professional with 22 years of experience across sales, marketing, revenue and inventory management, account management, business development, territory growth, and strategic marketing. Currently serving as Head Sales and Marketing at Best Western Hotels & Resorts, she has held senior leadership roles across several leading hospitality organizations in India.
Born and raised in Ajmer, Rajasthan, Medha has worked extensively across Delhi and Gurugram. Her professional strengths include integrity, strong work ethic, team leadership, relationship building, business development, and a commitment to delivering results.
Professional Experience
Medha’s career spans more than two decades in hospitality, progressing through sales and marketing roles across leading hotel brands and hospitality organizations. Her experience covers revenue and inventory management, national and regional sales, strategic marketing, business development, account management, contract negotiations, brand promotion, and team handling.
She began her hospitality career with WG Rajputana Palace Sheraton as a Reservation Coordinator before progressing through sales and leadership roles with Grand Hyatt New Delhi, Shangri-La Hotels New Delhi, The Lalit Suri Hospitality Group, Radisson Blu Marina Hotel, JHM Interstate Hotels India, The Park Hotels, Morpho Hotels & Resorts India, Alfa Nova Hospitality Services, and Best Western Hotels & Resorts
Key Achievements
- 22 years of hospitality experience across sales, marketing, revenue, business development, and commercial functions.
- Currently serving as Head Sales and Marketing at Best Western Hotels & Resorts.
- Previously served as Head Strategy and Marketing at Alfa Nova Hospitality Services.
- Served as Vice President Sales & Marketing at Morpho Hotels & Resorts India Pvt. Ltd.
- Spent nearly 8 years with The Park Hotels as Director National Sales.
- Held senior sales and marketing positions with JHM Interstate Hotels India, Radisson Blu Marina Hotel, The Lalit Suri Hospitality Group, Shangri-La Hotels New Delhi, and Grand Hyatt New Delhi.
- Experience across revenue & inventory management, strategic marketing alliances, outbound sales, account management, business development, territory growth, contract negotiations, and team handling
- Completed an MBA in Sales from Amity Business School.
- Completed a Professional Development Program in Hospitality Administration/Management from Cornell University
How they are associated
Medha brings extensive practical experience from across the hospitality sales and marketing ecosystem. Her career combines property-level sales, national sales leadership, strategic marketing, revenue and inventory management, business development, and relationship management.
Her experience across leading hotel brands and hospitality organizations enables her to bring a practical commercial perspective to hospitality professionals, particularly around sales strategy, marketing, revenue growth, account management, business development, and strategic partnerships.